Install failed on ubuntu_24
Hello,
This is my first time working with a Linux OS (Ubuntu 24.04.3 LTS), so I hope to have included all the correct information. FYI, I followed the WKDV instructions for the setup of Ivanti Client on Linux, as I understood it is required to setup the UFZ VPN on Linux computers. Unfortunately, the Client setup did not go through (see details below). Is there anything else I can do? Thank you in advance for your time.
##TLDR
Before submitting an issue, ensure that your OS is supported. (Paste relevant logs - use code blocks (```) to format console output, logs, and code, as it's very hard to read otherwise.)
Relevant logs
Paste complete error message
$ wget -qO- https://git.ufz.de/howto/linux/ivanti-avanti/-/raw/main/ivanti_avanti.sh | bash
[sudo] password for catanzar:
Checking dependencies ...
curl is up to date!
ed is up to date!
libpam-runtime is up to date!
libltdl7 is up to date!
libxml2 is up to date!
openssl is up to date!
tar is up to date!
uuid-runtime is up to date!
zlib1g is up to date!
All dependencies are satisfied!
Installing Ivanti agent...
Wed 3 Sep 09:47:31 CEST 2025
grep: 5031: No such file or directory
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grep: 5275: No such file or directory
grep: 5680: No such file or directory
grep: 9015: No such file or directory
grep: 9174: No such file or directory
grep: 12632: No such file or directory
grep: 12882: No such file or directory
grep: 13016: No such file or directory
grep: 13023: No such file or directory
grep: 13318: No such file or directory
grep: 13422: No such file or directory
grep: 13483: No such file or directory
grep: 13925: No such file or directory
grep: 13992: No such file or directory
Wed Sep 3 09:47:57 CEST 2025: ERROR: Failed install of package: ivanti-inventory
Wed Sep 3 09:47:57 CEST 2025: ERROR: Failed install of package: ivanti-schedule
Wed Sep 3 09:47:57 CEST 2025: ERROR: Failed install of package: ivanti-software-distribution
Wed Sep 3 09:47:57 CEST 2025: ERROR: Failed install of package: ivanti-vulnerability
Wed Sep 3 09:47:57 CEST 2025: ERROR: Installation failed -- aborting
Failed
to
properly
install
the
client.Paste entire content of /tmp/ivanti-agent/.stdout.log
Wed Sep 3 09:47:33 CEST 2025: Command line: /tmp/ivanti-agent/nixconfig.sh -a ld-core.intranet.ufz.de -l /tmp/ivanti-agent/.stdout.log
Wed Sep 3 09:47:33 CEST 2025: Processing INI File: /tmp/ivanti-agent/UFZ_Standard_Linux_Agent_V2024_SU3.ini
Wed Sep 3 09:47:33 CEST 2025: Process is not a child of cba.
Wed Sep 3 09:47:34 CEST 2025: Process is not a child of crond.
Wed Sep 3 09:47:34 CEST 2025: OS Information: linux - debian 24 amd64
Wed Sep 3 09:47:34 CEST 2025: Determining package management tool.
Wed Sep 3 09:47:34 CEST 2025: Package Management: Query - /usr/bin/dpkg-query, Install - /usr/bin/apt-get, Remove - /usr/bin/dpkg
Wed Sep 3 09:47:34 CEST 2025: Installation Style: INI File
Wed Sep 3 09:47:34 CEST 2025: Core FQDN: ld-core.intranet.ufz.de
Wed Sep 3 09:47:34 CEST 2025: Core certificates: e319bfef.0
Wed Sep 3 09:47:34 CEST 2025: Working Directory: /tmp/ivanti-agent
Wed Sep 3 09:47:34 CEST 2025: Additional Tool Search PATH: /usr/bin:/bin:/usr/sbin:/sbin:/etc/init.d:/tmp/ivanti-agent:.
Wed Sep 3 09:47:34 CEST 2025: Privilege escalation: Enabled
Wed Sep 3 09:47:34 CEST 2025: Requested Actions:
Wed Sep 3 09:47:34 CEST 2025: Package installation: ivanti-cba8 ivanti-pds2 ivanti-base-agent ivanti-inventory ivanti-schedule ivanti-software-distribution ivanti-vulnerability
Wed Sep 3 09:47:34 CEST 2025: Package removal:
Wed Sep 3 09:47:34 CEST 2025: Currently installed: ivanti-base-agent ivanti-cba8 ivanti-pds2 ivanti-inventory ivanti-software-distribution ivanti-schedule ivanti-vulnerability
Wed Sep 3 09:47:34 CEST 2025: Prerequistite install: Yes
Wed Sep 3 09:47:34 CEST 2025: Non-Repository install: No
Wed Sep 3 09:47:34 CEST 2025: Planned Actions:
Wed Sep 3 09:47:34 CEST 2025: Upgrade packages: ivanti-cba8 ivanti-pds2 ivanti-base-agent ivanti-inventory ivanti-schedule ivanti-software-distribution ivanti-vulnerability
Wed Sep 3 09:47:34 CEST 2025: Running as user: root
Wed Sep 3 09:47:34 CEST 2025: User's environment PATH: /usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/snap/bin
Wed Sep 3 09:47:34 CEST 2025: Testing connection to: https://ld-core.intranet.ufz.de
Wed Sep 3 09:47:34 CEST 2025: Core connection test successful: https://ld-core.intranet.ufz.de
Wed Sep 3 09:47:34 CEST 2025: Verifying prerequisite installations: libpam-runtime openssl-3.0.2 libxml2-2.9 zlib1g-1-1.1.2 libltdl7 uuid-runtime curl wget tar
Wed Sep 3 09:47:34 CEST 2025: Performing package removal.
Wed Sep 3 09:47:35 CEST 2025: Some processes failed to stop gracefully...forcefully terminating: 927 929 2263 2265 2270
Wed Sep 3 09:47:41 CEST 2025: Removing package: ivanti-schedule
Wed Sep 3 09:47:42 CEST 2025: Removing package: ivanti-vulnerability
Wed Sep 3 09:47:42 CEST 2025: Removing package: ivanti-software-distribution
Wed Sep 3 09:47:43 CEST 2025: Removing package: ivanti-inventory
Wed Sep 3 09:47:43 CEST 2025: Removing package: ivanti-pds2
Wed Sep 3 09:47:45 CEST 2025: Creating configuration file: /opt/landesk/etc/guid
Wed Sep 3 09:47:45 CEST 2025: Setting configuration: Device ID={dbef0362-1b6d-4919-ac0e-129a08c491a1}
Wed Sep 3 09:47:45 CEST 2025: Removing package: ivanti-base-agent
Wed Sep 3 09:47:47 CEST 2025: Removing package: ivanti-cba8
Wed Sep 3 09:47:48 CEST 2025: Setting machine GUID to {dbef0362-1b6d-4919-ac0e-129a08c491a1}
Wed Sep 3 09:47:48 CEST 2025: Updating configuration: Device ID={dbef0362-1b6d-4919-ac0e-129a08c491a1}
Wed Sep 3 09:47:48 CEST 2025: Performing package install.
Wed Sep 3 09:47:48 CEST 2025: Effective vendor for package installation: debian
Wed Sep 3 09:47:48 CEST 2025: linux and debian yields OS abbreviation: ubuntu
Wed Sep 3 09:47:48 CEST 2025: Fetch requested file: https://ld-core.intranet.ufz.de/ldlogon/e319bfef.0
Wed Sep 3 09:47:48 CEST 2025: Successfully fetched file: e319bfef.0
Wed Sep 3 09:47:48 CEST 2025: Filename or pattern to search for on Core: ivanti-cba8*ubuntu*24*amd64*.
Wed Sep 3 09:47:48 CEST 2025: Warning: Core does not have a file match for regex: ivanti-cba8*ubuntu*24*amd64*
Wed Sep 3 09:47:48 CEST 2025: Attempting to download legacy tarball for ivanti-cba8: baseclient64.tar.gz : ivanti-cba8 ivanti-pds2 ivanti-base-agent ivanti-inventory ivanti-schedule ivanti-software-distribution cba8 pds2 pds2f6 ldiscan sdclient
Wed Sep 3 09:47:48 CEST 2025: Fetch requested file: https://ld-core.intranet.ufz.de/ldlogon/unix/linux/baseclient64.tar.gz
Wed Sep 3 09:47:48 CEST 2025: Successfully fetched file: baseclient64.tar.gz
Wed Sep 3 09:47:48 CEST 2025: Changing install type to: Tarball
Wed Sep 3 09:47:48 CEST 2025: Removing any previously downloaded package names.
Wed Sep 3 09:47:48 CEST 2025: Filename or pattern to search for on Core: ivanti-schedule*ubuntu*24*amd64*.
Wed Sep 3 09:47:48 CEST 2025: Warning: Core does not have a file match for regex: ivanti-schedule*ubuntu*24*amd64*
Wed Sep 3 09:47:48 CEST 2025: Attempting to download legacy tarball for ivanti-schedule: baseclient64.tar.gz : ivanti-cba8 ivanti-pds2 ivanti-base-agent ivanti-inventory ivanti-schedule ivanti-software-distribution cba8 pds2 pds2f6 ldiscan sdclient
Wed Sep 3 09:47:48 CEST 2025: Local file exists with same name (canceled fetch): baseclient64.tar.gz == baseclient64.tar.gz.
Wed Sep 3 09:47:48 CEST 2025: Removing any previously downloaded package names.
Wed Sep 3 09:47:48 CEST 2025: Filename or pattern to search for on Core: ivanti-vulnerability*ubuntu*24*amd64*.
Wed Sep 3 09:47:48 CEST 2025: Warning: Core does not have a file match for regex: ivanti-vulnerability*ubuntu*24*amd64*
Wed Sep 3 09:47:48 CEST 2025: Attempting to download legacy tarball for ivanti-vulnerability: vulscan64.tar.gz : ivanti-cba8 ivanti-pds2 ivanti-base-agent ivanti-inventory ivanti-schedule ivanti-software-distribution cba8 pds2 pds2f6 ldiscan sdclient
Wed Sep 3 09:47:48 CEST 2025: Fetch requested file: https://ld-core.intranet.ufz.de/ldlogon/unix/linux/vulscan64.tar.gz
Wed Sep 3 09:47:49 CEST 2025: Successfully fetched file: vulscan64.tar.gz
Wed Sep 3 09:47:49 CEST 2025: Removing any previously downloaded package names.
Wed Sep 3 09:47:49 CEST 2025: Base agent tarball filename: /tmp/ivanti-agent/baseclient64.tar.gz
Wed Sep 3 09:47:49 CEST 2025: Vulscan tarball filename: /tmp/ivanti-agent/vulscan64.tar.gz
Wed Sep 3 09:47:49 CEST 2025: Checking for LDMS user and group specification
Wed Sep 3 09:47:49 CEST 2025: Attempting installation of package: /tmp/ivanti-agent/ivanti-cba8_11.0.6.1631-ubuntu24_amd64.deb
Wed Sep 3 09:47:49 CEST 2025: Installing package: /tmp/ivanti-agent/ivanti-cba8_11.0.6.1631-ubuntu24_amd64.deb
Wed Sep 3 09:47:50 CEST 2025: Verifying package installed: ivanti-cba8
Wed Sep 3 09:47:50 CEST 2025: Successfully installed package: ivanti-cba8
Wed Sep 3 09:47:50 CEST 2025: Attempting installation of package: /tmp/ivanti-agent/ivanti-pds2_11.0.6.1631-ubuntu24_amd64.deb
Wed Sep 3 09:47:50 CEST 2025: Installing package: /tmp/ivanti-agent/ivanti-pds2_11.0.6.1631-ubuntu24_amd64.deb
Wed Sep 3 09:47:52 CEST 2025: Verifying package installed: ivanti-pds2
Wed Sep 3 09:47:52 CEST 2025: Successfully installed package: ivanti-pds2
Wed Sep 3 09:47:52 CEST 2025: Attempting installation of package: /tmp/ivanti-agent/ivanti-base-agent_11.0.6.1665-ubuntu24_amd64.deb
Wed Sep 3 09:47:52 CEST 2025: Installing package: /tmp/ivanti-agent/ivanti-base-agent_11.0.6.1665-ubuntu24_amd64.deb
Wed Sep 3 09:47:52 CEST 2025: Verifying package installed: ivanti-base-agent
Wed Sep 3 09:47:52 CEST 2025: Setting configuration: Core=ld-core.intranet.ufz.de
Wed Sep 3 09:47:52 CEST 2025: Setting configuration: Device ID={dbef0362-1b6d-4919-ac0e-129a08c491a1}
Wed Sep 3 09:47:52 CEST 2025: Setting configuration: AgentVersion=EPM 2024 Service Update 3
Wed Sep 3 09:47:52 CEST 2025: Starting CBA8 Service - systemctl
Wed Sep 3 09:47:52 CEST 2025: Sleeping for 5 seconds to allow CBA to bind to needed ports.
Wed Sep 3 09:47:57 CEST 2025: Successfully installed package: ivanti-base-agent
Wed Sep 3 09:47:57 CEST 2025: Attempting installation of package: /tmp/ivanti-agent/ivanti-inventory_11.0.6.1665-ubuntu24_amd64.deb
Wed Sep 3 09:47:57 CEST 2025: Inventory period set to: 24 hours
Wed Sep 3 09:47:57 CEST 2025: Installing package: /tmp/ivanti-agent/ivanti-inventory_11.0.6.1665-ubuntu24_amd64.deb
Wed Sep 3 09:47:57 CEST 2025: Verifying package installed: ivanti-inventory
Wed Sep 3 09:47:57 CEST 2025: ERROR: Failed install of package: ivanti-inventory
Wed Sep 3 09:47:57 CEST 2025: Attempting installation of package: /tmp/ivanti-agent/ivanti-schedule_11.0.6.1665-ubuntu24_amd64.deb
Wed Sep 3 09:47:57 CEST 2025: Installing package: /tmp/ivanti-agent/ivanti-schedule_11.0.6.1665-ubuntu24_amd64.deb
Wed Sep 3 09:47:57 CEST 2025: Verifying package installed: ivanti-schedule
Wed Sep 3 09:47:57 CEST 2025: ERROR: Failed install of package: ivanti-schedule
Wed Sep 3 09:47:57 CEST 2025: Attempting installation of package: /tmp/ivanti-agent/ivanti-software-distribution_11.0.6.1665-ubuntu24_amd64.deb
Wed Sep 3 09:47:57 CEST 2025: Installing package: /tmp/ivanti-agent/ivanti-software-distribution_11.0.6.1665-ubuntu24_amd64.deb
Wed Sep 3 09:47:57 CEST 2025: Verifying package installed: ivanti-software-distribution
Wed Sep 3 09:47:57 CEST 2025: ERROR: Failed install of package: ivanti-software-distribution
Wed Sep 3 09:47:57 CEST 2025: Attempting installation of package: /tmp/ivanti-agent/ivanti-vulnerability_11.0.6.1665-ubuntu24_amd64.deb
Wed Sep 3 09:47:57 CEST 2025: Installing package: /tmp/ivanti-agent/ivanti-vulnerability_11.0.6.1665-ubuntu24_amd64.deb
Wed Sep 3 09:47:57 CEST 2025: Verifying package installed: ivanti-vulnerability
Wed Sep 3 09:47:57 CEST 2025: ERROR: Failed install of package: ivanti-vulnerability
Wed Sep 3 09:47:57 CEST 2025: ERROR: Installation failed -- aborting
Wed Sep 3 09:47:57 CEST 2025: nixconfig.sh done.
Wed 3 Sep 09:47:57 CEST 2025: Exiting with return code 1Paste output of cat /etc/os-release
PRETTY_NAME="Ubuntu 24.04.3 LTS"
NAME="Ubuntu"
VERSION_ID="24.04"
VERSION="24.04.3 LTS (Noble Numbat)"
VERSION_CODENAME=noble
ID=ubuntu
ID_LIKE=debian
HOME_URL="https://www.ubuntu.com/"
SUPPORT_URL="https://help.ubuntu.com/"
BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
UBUNTU_CODENAME=noble
LOGO=ubuntu-logoPaste output of uname -a
Linux UFZ541847 6.14.0-29-generic #29~24.04.1-Ubuntu SMP PREEMPT_DYNAMIC Thu Aug 14 16:52:50 UTC 2 x86_64 x86_64 x86_64 GNU/LinuxPaste output of ip a
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
inet 127.0.0.1/8 scope host lo
valid_lft forever preferred_lft forever
inet6 ::1/128 scope host noprefixroute
valid_lft forever preferred_lft forever
2: enp0s31f6: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc fq_codel state UP group default qlen 1000
link/ether 8c:8c:aa:e1:d9:41 brd ff:ff:ff:ff:ff:ff
inet 141.65.54.168/24 brd 141.65.54.255 scope global dynamic noprefixroute enp0s31f6
valid_lft 13924sec preferred_lft 13924sec
inet6 fe80::2486:b3d0:ab9:31bc/64 scope link noprefixroute
valid_lft forever preferred_lft forever
3: wwan0: <POINTOPOINT,NOARP> mtu 1500 qdisc noop state DOWN group default qlen 1000
link/none
4: eth0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc fq_codel state DOWN group default qlen 1000
link/ether 8c:8c:aa:e1:d9:41 brd ff:ff:ff:ff:ff:ff
5: wlp0s20f3: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc noqueue state UP group default qlen 1000
link/ether 64:bc:58:f7:9c:2f brd ff:ff:ff:ff:ff:ff
inet 141.65.234.122/23 brd 141.65.235.255 scope global dynamic noprefixroute wlp0s20f3
valid_lft 12123sec preferred_lft 12123sec
inet6 fe80::f240:4580:57b2:9436/64 scope link noprefixroute
valid_lft forever preferred_lft foreverEdited by Ilaria Catanzaro